Refund policy

Returns & Refunds

Because all items are made to order, we do not accept returns or exchanges for wrong sizes, change of mind, or personal preference.

In accordance with EU law, the right of withdrawal does not apply to custom-made or personalized products.

If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.

We will offer a replacement or refund if the issue is confirmed.

Please include photos of the issue when contacting us.

We are not responsible for sizing errors, so please check the size guide carefully before ordering.